Save money by cutting hidden costs in your utility bill
Learn more about Swisscom

Save money by cutting hidden costs in your utility bill

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Hidden costs of cable TV and telephone connections can be high - even if you're not a cable customer. These added costs can make telecoms price comparisons tricky too. Discover an easy way to save CHF 400 per year.

Learn more about Swisscom

Pay Attention

When reviewing your telecom bill, you must know all the services you are paying for. This will help you understand the line-by-line breakdown and identify any hidden costs.

It's also good to research different providers and compare their prices. Swisscom is a good choice for consumers who want to change their mobile provider. Swisscom offers low rates, excellent customer service, and a wide range of products and services.

Eliminate Unnecessary Services

When looking at your telecom bill, it is essential to examine each service and see if it is necessary. Some services are no longer needed because of changes in technology or the way we use telecommunication services.

For example, long-distance bundles were created when long-distance calls were more expensive, but now that rates have changed, these bundles are not as beneficial. Additionally, calling plans can often be replaced with technologies like VoIP, allowing people to make voice calls over the Internet.

You don't have to pay for a separate service to make those calls. By eliminating unnecessary services, businesses can save money on their monthly telecom bills!

Get rid of the cable connection in two easy steps:

1. Switch to Swisscom – contact Packimpex's Relocation Helpline to get connected, guided by the free support of one of Packimpex's experienced English-speaking customer advisers. There are further options on the Swisscom website.  

2. Cancel your cable connection using one of the standard cable cancellation forms below  

Find Ways to Bundle Services Together

Expats can save a lot of money by bundling their services together. For example, you can get your Internet, phone, and cable from the same company. This will usually offer you a lower rate than if you were to get them from separate providers.

Another way to save money is to look for bundle deals tailored to your needs. For example, some companies offer discounts on long-distance calls if you sign up for their VoIP service. Or, you may be able to get a discount on your monthly bill if you combine your Internet and phone service into one package.

It's important to know that not all packages are the same. Don't forget to compare rates and features before you decide on something. And if you don't use all the features in your package, ask if you can remove them from your plan. Often it doesn't cost you anything extra, and you can save a lot of money every month!

How to Cut Hidden Costs in Your Telecom Bill and Save Money

Switzerland isn't a cheap country to live in, but there are ways to cut costs. One way is to subscribe to Swisscom Mobile for data rates, keep the same number of landline phones, or use Internet telephony if possible. Another option is to change your current provider, which can significantly lower your bill.

What are Hidden costs?

Hidden costs can be sneaky and hard to find, but they're worth tracking down because they can amount to wasted money.

They come in all shapes and sizes, but the telecom bill is one of the most common sources of hidden fees. Companies try to sneak in all sorts of necessary charges but often are not.

Why are there hidden costs?

The hidden costs occur because cable customers are not billed directly for the cable connection fee. The cable company bills the building owner or property management for the connection, passing the cost on to the residents.

The cable connection fee is included in your utility bill, usually in the "Utilities" portion of your monthly rent payment. The cable connection fee is included in your utility bill. Most people do not even realize it, but it's there. The sum of all these little costs can add up!

Can my landlord refuse to adjust the property expenses?

The answer is 'no.' Adjusting the additional property expenses is a standard procedure. The change to the property expenses must be accepted and carried out. You can request this adjustment from your landlord at any time in writing.

On average, the cable connection supplied by cable providers costs you about CHF 400 annually!

Do you really need a cable connection?

It's no secret that telecom companies always look for new ways to make money. One way they do this is by charging their customers for a cable connection, even if the customer doesn't need one. For example, many people living in apartments don't need a cable connection because they can get all the channels they want through their telecoms company.

Your landlord may be billing you for the cost of the cable connection, which is often included in the "additional costs" section of your rent. However, you can ask your landlord to cancel the cable connection charge, saving you around CHF 400 per year.

Suppose you are paying over CHF 1,000 per year for a combined internet. In that case, television and telephone packages from your telecoms company, canceling the cable connection charge will save you 25% of that amount in one year. So it's worth considering if you really need a cable connection--you might be able to save yourself some money!

Swisscom: perfect digital TV, Internet, and landline telephone

Swisscom is one of the most popular telecommunications providers in Switzerland. They offer various services, from digital TV to Internet and landline telephone. In addition, their customer service is excellent, and they have a wide range of plans to choose from.

Internet phone systems are becoming increasingly popular, and Swisscom offers some of the best plans. Their system is easy to install and includes technical support with all plans. Plus, there are no contracts or long-term commitments required. This makes it easy for customers to switch providers if they find a better deal elsewhere.

Swisscom also has a variety of services for businesses, including voice and data over the same network. This can be helpful for companies that want to save on their communication costs. Setting up a VoIP system is easy and can be done in minutes--even if you're not tech-savvy!

Get rid of the cable connection in two easy steps:

1. Switch to Swisscom – contact Packimpex's Relocation Helpline to get connected, guided by the free support of one of Packimpex's experienced English-speaking customer advisers. There are further options on the Swisscom website. 

2. Cancel your cable connection using one of the standard cable cancellation forms below 

Cancellation forms

If you rent

Here are the various cancellation letters, depending on how you pay the fee. Download and complete the appropriate form and send it to the specified address. Where can I find the fee?

Do you have an Internet/TV subscription with a cable provider?


- Approach your cable provider directly (e.g., upc Cablecom) to cancel your subscriptions. Form

- Approach your landlord to cancel the cable connection. Form

Be sure to take the notice periods for all relevant products into account. The notice period for canceling your cable connection depends on the notice period for the products you are getting from your cable provider.

Do you have a cable connection but no Internet/TV subscription with a cable provider?

If you are billed for your cable connection as part of your utility bill or all-inclusive rent payment, then go directly to your landlord to cancel the connection. Form

Do you rent but receive a bill directly from your cable provider? Form

If you own your home

Here is the cancellation letter to be sent to your cable provider (e.g., upc Cablecom) for the cable connection and, if applicable, your Internet/TV subscription(s). Form


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At Packimpex, we are here to connect you to Swisscom in the fastest, simplest, most efficient way possible.

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